The Operations Division is responsible for the management of fire, emergency medical and hazards mitigation services provided to the citizens and stakeholders of the City of Birmingham. These services are provided through the actions of 729 personnel operating 5- Battalions, 27- Engine/Pumper companies, 5-Quint/Aerial companies, 2-Truck/Aerial companies, 2-Hazardous Materials Response units, 2- Decontamination Response units, 2-Squad Technical Rescue Response units, 18-Adavnced Life Support Transport units with fire rescue and support personnel responding from 32-Fire Stations strategically located throughout the city. Our average call volume exceeds 70,000 calls annually.

To provide the highest level of service, incident data must be constantly be monitored and the operational platform adjusted to meet the needs of the citizens. Resources are can be reallocated based on incident response data to better serve the citizens. Recognizing the majority service type requested was emergency medical services and that Birmingham Fire and Rescue Service is the sole provider of this service. Recently 5-Basic Life Support transport units were added to the operations division to enhance operational effectiveness.

In addition to providing emergency services, the Operations Division actively participates daily in community service through Neighborhood Association Meetings, public education displays of apparatus and equipment, distribution of smoke alarms, pre-incident planning, blood pressure screenings, and positively interacting with the public at every opportunity.